HiddenSwap Brand Facts

This page is for writers, reviewers and directory editors who describe HiddenSwap. It has the name, the key facts, the logo files and who to contact. If anything here differs from the Terms, the Terms apply.

At a glance

HiddenSwap (hiddenswap.com) is a no-KYC, anonymous crypto exchange for crypto-to-crypto swaps: no account, no email and no ID needed to swap.

Crypto to crypto only. No account, no signup, no email and no ID needed to swap. Each swap has an order ID, and the order ID is all support needs.
No KYC. A swap needs only the coins and networks, the amount and the address for the new coins, plus a memo on some coins. The address the coins are sent from is also asked.
Each swap has its own deposit details (an address, plus a memo on some coins), shown on the order page. After the deposit is credited, it is swapped and the new coins are sent to the address given at the start. HiddenSwap is not a wallet and has no accounts or balances.
1,164 coins and networks, including Monero (XMR), Bitcoin (BTC), Ethereum (ETH), Tether (USDT) on Tron and on Ethereum, Solana (SOL), Litecoin (LTC) and Zcash (ZEC). Always choose the network your wallet uses.
Two rate types. A floating rate is set when the network confirms the deposit. A fixed rate is kept only if the exact amount arrives in one transaction before the timer on the order page runs out; it is not offered for every pair at every moment, and if the market moves 3% or more first, the sender may be asked to choose between the new rate and a refund.
The estimate shown before you send already includes the HiddenSwap fee, the exchange spread and the payout fee that covers the blockchain fee for sending the new coins. HiddenSwap charges nothing else, except network fees on a refund and a recovery fee for deposits sent the wrong way. The wallet that sends the deposit pays its own network fee.
A deposit on the wrong coin or network, or without a needed memo, is not processed automatically. When recovery is possible, a fee of USD 50 plus network fees may apply.
HiddenSwap is a no-KYC, anonymous crypto exchange: no account, no email and no ID needed to swap, and swap records keep no name and no IP address. Payments on public blockchains such as Bitcoin stay visible on those chains, so for the strongest privacy, receive Monero (XMR).
Refunds go to the address the coins came from, where the network shows it, or to a refund address support adds to the order by its order ID. Monero does not show that address, so a Monero refund always needs a refund address added this way. Network fees come out of the refund. A completed swap is final.
Works in Tor Browser, and the swap works with JavaScript turned off.
Swap records keep no name and no IP address, and are deleted after 90 days.
Support: contact@hiddenswap.com, usually within an hour. Legal and privacy requests: legal@hiddenswap.com. The only official website is hiddenswap.com. HiddenSwap never asks for a seed phrase or private keys and never contacts users first.

How to write the name

Write HiddenSwap: one word, with a capital H and a capital S. Not “Hidden Swap”, “Hiddenswap” or “HIDDENSWAP”.
The website is hiddenswap.com. Please link to it when you write about HiddenSwap, so readers find the real site.
For a short description, use this sentence: “HiddenSwap (hiddenswap.com) is a no-KYC, anonymous crypto exchange for crypto-to-crypto swaps: no account, no email and no ID needed to swap.”

What HiddenSwap is

A no-KYC crypto exchange for crypto-to-crypto swaps. You pick two coins, enter the address for your new coins and send your deposit. There is no account to open, and no email or ID is needed to swap.
An anonymous crypto exchange. A normal swap needs no account, no email and no ID, and swap records keep no name and no IP address. Bitcoin payments stay visible on the Bitcoin chain, so for the strongest privacy, receive Monero.
Each swap has its own order page that shows every step, from the deposit to the payout. The about page explains who runs the site and how a swap works.
The amount shown before you send already includes our fee. The fees page explains how the rate is built.
If a swap cannot be completed, the deposit is refunded minus network fees. The refunds page explains where the refund goes and when one is not possible.

What HiddenSwap is not

Not a wallet. There is no balance to keep coins in. The new coins are sent to the address you give.
Not a bank. HiddenSwap swaps one cryptocurrency for another. It takes no card or bank payments and pays out no cash.
Not a token, a DeFi protocol, a browser extension or an app. HiddenSwap has no coin of its own and no app in any app store.
Not connected to other projects with similar names. The official channels page lists every official way to reach us.

Logo files

The logo is a hood with an orange shoulder inside an open ring, next to the HiddenSwap wordmark. It comes in three layouts: horizontal, stacked and the icon alone. Each layout has two colour sets: ivory and orange for dark backgrounds, and dark ink and orange for light backgrounds. Please use the files as they are and keep their colours and proportions.

The PNG files have a transparent background, so you can place them on your own. The JPEG files come on our dark background for anywhere that cannot take transparency.

On our dark background, as JPEG:

Horizontal logo, JPEG, 2400 × 800
Stacked logo, JPEG, 1600 × 1200
Square logo, JPEG, 1200 × 1200, for square tiles and directory cards
Icon only, JPEG, on a square: 1024 × 1024, 800 × 800 or 512 × 512. The mark fills the square, so it still reads when a site crops it to a circle.
Social card, JPEG, 1200 × 630

About HiddenSwap: who runs the site, how a swap works and what is kept.
Fees: how the rate is built and which fees apply.
Refunds: when a deposit is refunded and where the refund goes.
How we make these pages: where the numbers on swap pages come from and how the pages are written.
Official site and channels: how to tell the real HiddenSwap from a fake.
Open source: our public tools and open data, free to use.

Contact

For press, reviews and directory listings, email contact@hiddenswap.com. We usually reply within an hour.

For legal notices and reports of fake HiddenSwap sites, email legal@hiddenswap.com.

Figures from our own recorded quotes are on our swap statistics page.