Support
We are here to help
No account needed. Your order ID is enough.
We usually reply within an hour.
Before you write
- Your order ID, if you have it.
- Your deposit transaction hash, if you lost the order ID.
- What went wrong, in one or two lines.
We will never ask for
- Your seed phrase or private keys.
- A password. There are no accounts.
- A payment to release a normal swap.
- To move a chat to another app or address. Our only website is hiddenswap.com.
Seen a site or account that copies HiddenSwap? Tell us at contact@hiddenswap.com. Our only website is hiddenswap.com, and we never contact you first.